Provide the information for the following 6 categories: Review the BBB criteria (also listed above), then scroll to the bottom of the page and click the button “ Start Your Complaint.” Normally the BBB will not accept the following types of disputes:ĭisputes between employers and employees (for example, disputes over unpaid wages or late wages).ĭisputes that are currently filed in courtĬommon Types of Complaints Submitted to the BBBĬommon types of complaints against businesses submitted to the BBB:ĭisputes with phone companies (bills, overcharges, returns)ĭisputes against any business for their product or serviceĬoncerns with privacy policy or practicesĬlick here to go to the Better Business Bureau website. No abusive language is allowed in the complaint. The business didn't do what they agreed to do, for example, deliver a good or service.Ī lawsuit has not been filed at the time you file a complaint with the BBB. The problem with the business must have happened in the last 12 months. You had a relationship with the business you are filing a complaint about (for example, you bought a good or service from the business). You need assistance from the BBB to solve your problem with the business.
The business’s name and address (or sufficient information to determine the business’s location). Businesses do not want negative BBB complaints.įor the BBB to accept your complaint, the BBB requires the following: If the business is not Accredited with the BBB, the complaint will become part of their BBB profile.īBB reviews provide other consumers with confidence when buying from a business. If the business is Accredited with the BBB and they don't respond to a BBB complaint, their accreditation may be revoked and the complaint becomes part of their BBB profile. Reasons Why Some Businesses Respond to BBB Complaints What to expect once you submit your complaint.īBB complaint didn't work, now what? Explore the option of filing a small claims lawsuit. Reasons why businesses have incentives to respond to BBB Complaints.Ĭommon types of complaints submitted to the BBB. Have a dispute with a business? One way of resolving your dispute before going to small claims court is to file a complaint with the Better Business Bureau! The Better Business Bureau (also known as the BBB) serves as an intermediary between businesses and consumers.
0 kommentar(er)
